Computer Mania - 3 Year Extended Warranty – Terms and Conditions
1. It is important to note that all terms and conditions of Computer Mania are subject to the Consumer Protection Act 68 of 2008 (CPA) and in no way bypass or supersede any rights the Client may have in terms thereof.
2. In order to qualify for the extended warranty, the Client has to register the extended warranty online at www.computermania.co.za. The registration needs to be completed within the first 30 calendar days from the date of purchase on the original invoice (proof of purchase).
3. The extended warranty has been entered into between Computer Mania and the Client in respect of the notebook (laptop) /desktop computer described on the invoice (proof of purchase), as soon as the online registration has been successfully validated by a return email to the Client, from Computer Mania.
4. Only Windows notebooks (laptops) and Desktops computers sold from 1 November 2022 qualify for this special promotional extended warranty offer when registered.
5. The purchase date of the unit, indicates the start of the manufacturer’s warranty. The extended warranty starts the day after the manufacturer’s warranty expires and will be extended by an additional two years. The total warranty period shall not be longer than three years, should the manufacturer’s warranty be longer than 12 months.
6. All terms and conditions of the standard manufacturer’s warranty will apply to the extended warranty.
7. This results that damage incurred by, or signs of the following (but not limited to) will void the manufacturer’s warranty and will therefore not be covered under the extended warranty (this agreement) either:
7.1 Acts if God
7.2 War
7.3 Any form of liquid damage
7.4 Fire or heat damage
7.5 Lightning damage to the product
7.6 Misuse or abuse
7.7 Incorrect power usage or power surges/interruptions/loadshedding
7.8 Normal wear and tear
7.9 Public violence or demonstration
7.10 Infestation by insects
7.11 Failure to properly maintain the laptop/notebook/desktop computer
7.12 Use of improper cleaning products, methods or tools
7.13 Faulty/Incorrect installation
7.14 Deliberate or accidental damage
7.15 Incorrect operation
7.16 Use for which product is not intended or designed
7.17 Use of faulty or leaking batteries
7.18 Damage caused by the use of generic accessories, such as universal power supplies
7.19 Changed or removal of serial number
7.20 Signs of repair by unauthorised repair centre
7.22 Theft or Accidental loss of unit
7.23 Software related problems (no hardware fault) on laptop/notebook/desktop computer
7.24 Damage caused by viruses or malicious software on laptop/notebook/desktop computer
7.25 Faulty, expired or non-compatible software drivers on laptop/notebook/desktop computer
7.26 Damage to Windows software registry on notebook fitted with a Windows OS
7.27 Damage causing LCD (Liquid Crystal Display) leakage or screen cracks
7.28 Any other exclusions not listed above, but listed in the specific product terms & conditions on the manufacturer’s website or supplied with the original packaging.
8. Should the laptop/notebook/desktop computer require repairs in terms of the warranty during the course of the joint warranty period, the Client has to bring the unit to a Computer Mania branch of his/her choice in order to submit the laptop/notebook/desktop computer for repair.
9. Batteries and chargers are excluded from the extended warranty
10. Please note that this agreement is a repair warranty and does not automatically entitle the Client to a replacement of the laptop/notebook/desktop computer or a refund.
11. Upon submission of the laptop/notebook/desktop computer, the Client must supply Computer Mania with a proof of purchase of the original unit.
12. Computer Mania will notify the Client that the product is available for collection, after any repairs have been conducted. The Client must collect the unit within a period of 3 (three) months, failing which the laptop/notebook/desktop computer will be sold in order to cover costs.
13. During the extended warranty period, should it not be possible to repair the laptop/notebook/desktop computer for whatever reason, Computer Mania will replace the product with a product of similar age and specification or issue a voucher to the value of the purchase price of the laptop/notebook/desktop to be used to purchase another laptop/notebook/desktop from Computer Mania. The warranty in either of these resolutions will be from the purchase date of the original device.
15. All Computer Mania laptops/notebooks/desktop computer are backed up by a manufacturer’s warranty. For more information on the exact manufacturer’s warranty of a product, kindly refer to the documentation supplied with your laptop/desktop computer, on the manufacturer’s website or enquire at your nearest Computer Mania store.
16. This extended warranty will be added and registered to the specific product and Client, as a free value added product. This extended warranty is not refundable or transferrable in any way.
17. The Parties acknowledge that market conditions, industry standards, and regulatory requirements may change over time. Accordingly, Computer Mania reserves the right to amend the terms of this Warranty Agreement to ensure that its provisions remain fair, reasonable, and market-related. Any such amendment shall not materially diminish the Customer’s core rights under this Agreement, and the Customer shall have the option to terminate the Agreement without penalty if they do not accept the amended terms.
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