Warranty Registration

1. It is important to note that all terms and conditions of Computer Mania are subject to the
Consumer Protection Act 68 of 2008 (CPA) and in no way bypass or supersede any rights the Client
may have in terms thereof.
2. In order to qualify for the extended warranty, the Client has to register the extended warranty
online at www.computermania.co.za. The registration needs to be completed within the first 30
calendar days from the date of purchase on the original invoice (proof of purchase).
3. The extended warranty has been entered into between Computer Mania and the Client in respect
of the notebook (laptop) /desktop computer described on the invoice (proof of purchase), as soon as
the online registration has been successfully validated by a return email to the Client, from
Computer Mania.
4. Only Windows notebooks (laptops) and Desktops computers sold from 1 November 2022 qualify
for this special promotional extended warranty offer when registered.
5. The purchase date of the unit, indicates the start of the manufacturer’s warranty. The extended
warranty starts the day after the manufacturer’s warranty expires and will be extended by an
additional two years. The total warranty period shall not be longer than three years, should the
manufacturer’s warranty be longer than 12 months.
6. All terms and conditions of the standard manufacturer’s warranty will apply to the extended
warranty.
7. This results that damage incurred by, or signs of the following (but not limited to) will void the
manufacturer’s warranty and will therefore not be covered under the extended warranty (this
agreement) either:
7.1 Acts if God
7.2 War
7.3 Any form of liquid damage
7.4 Fire or heat damage
7.5 Lightning damage to the product
7.6 Misuse or abuse
7.7 Incorrect power usage or power surges/interruptions/loadshedding
7.8 Normal wear and tear
7.9 Public violence or demonstration
7.10 Infestation by insects
7.11 Failure to properly maintain the laptop/notebook/desktop computer
7.12 Use of improper cleaning products, methods or tools
7.13 Faulty/Incorrect installation
7.14 Deliberate or accidental damage
7.15 Incorrect operation
7.16 Use for which product is not intended or designed
7.17 Use of faulty or leaking batteries
7.18 Damage caused by the use of generic accessories, such as universal power supplies
7.19 Changed or removal of serial number
7.20 Signs of repair by unauthorised repair centre
7.22 Theft or Accidental loss of unit
7.23 Software related problems (no hardware fault) on laptop/notebook/desktop computer
7.24 Damage caused by viruses or malicious software on laptop/notebook/desktop computer
7.25 Faulty, expired or non-compatible software drivers on laptop/notebook/desktop computer
7.26 Damage to Windows software registry on notebook fitted with a Windows OS
7.27 Damage causing LCD (Liquid Crystal Display) leakage or screen cracks
7.28 Any other exclusions not listed above, but listed in the specific product terms & conditions on
the manufacturer’s website or supplied with the original packaging.
8. Should the laptop/notebook/desktop computer require repairs in terms of the warranty during
the course of the joint warranty period, the Client has to bring the unit to a Computer Mania branch
of his/her choice in order to submit the laptop/notebook/desktop computer for repair.
9. Batteries and chargers are excluded from the extended warranty
10. Please note that this agreement is a repair warranty and does not automatically entitle the Client
to a replacement of the laptop/notebook/desktop computer or a refund.
11. Upon submission of the laptop/notebook/desktop computer, the Client must supply Computer
Mania with a proof of purchase of the original unit.
12. Computer Mania will notify the Client that the product is available for collection, after any
repairs have been conducted. The Client must collect the unit within a period of 3 (three) months,
failing which the laptop/notebook/desktop computer will be sold in order to cover costs.
13. During the extended warranty period, should it not be possible to repair the
laptop/notebook/desktop computer for whatever reason, Computer Mania will replace the product
with a new product to the same or better specifications than the original unit purchased. This new
product may not include an extended warranty, but will carry a standard manufacturer’s warranty,
starting on the date of issue of the new product.
14. If, for any reason, Computer Mania is unable to supply a unit with similar or better specifications
than that of the original laptop/notebook/desktop computer purchased, during the extended
warranty period, Computer Mania will supply the client with a Computer Mania voucher to the same
value of the original purchase. Any special or discount at the time of purchase, will not entitle the
Client to a higher value than the price paid for the notebook.
15. All Computer Mania laptops/notebooks/desktop computer are backed up by a manufacturer’s
warranty. For more information on the exact manufacturer’s warranty of a product, kindly refer to
the documentation supplied with your laptop/desktop computer, on the manufacturer’s website or
enquire at your nearest Computer Mania store.
16. This extended warranty will be added and registered to the specific product and Client, as a free
value added product. This extended warranty is not refundable or transferrable in any way.